About Us
Welcome to MAXANDY.
MAXANDY is an e-commerce business operated by Massimo Gigliotti, based at Via Monte Bisbino 70, 21042 Caronno Pertusella (VA), Italy.
Our online store was created to offer a selection of fragrances and skincare products, accompanied by clear information, transparent prices, and easily accessible customer service.
Through the website www.maxandy.store, we sell exclusively in Italy, Germany, and Spain.
OUR SELECTION
At MAXANDY, you can find:
- women's fragrances;
- men's fragrances;
- skincare products;
- facial and skin care products.
We select the items in our catalog through carefully chosen suppliers and distributors, evaluating availability, product characteristics, and compliance with the terms of sale applicable to the European market.
The main information regarding size, characteristics, price, availability, and delivery times is indicated on the respective product pages.
OUR SALES MODEL
MAXANDY operates as an online store and manages the business relationship with customers through the website www.maxandy.store.
MAXANDY remains the customer's point of reference for:
- pre-purchase information;
- order management;
- shipping assistance;
- return and refund requests;
- product-related reports;
- post-purchase assistance.
The preparation or shipment of some orders may be carried out with the support of selected suppliers, distributors, and logistics partners.
Customers may still contact MAXANDY directly for any request relating to a purchase made on our website.
COUNTRIES WE SERVE
MAXANDY sells and ships exclusively to the following countries:
- Italy;
- Germany;
- Spain.
The actual availability of each product for the selected country is verified during the purchasing process and checkout.
DELIVERY TIMES
The estimated total times also include order processing, which may take up to 2 business days.
Indicative timeframes are:
- fragrances: 4–7 total business days;
- skincare products: 5–8 total business days.
For complete information on delivery costs, times, and methods, please consult the Shipping Information published on the website.
TRANSPARENCY AND SECURITY
We are committed to offering a simple and transparent shopping experience by providing:
- clearly stated prices;
- any shipping costs shown before payment;
- payment methods processed through secure systems;
- information about product characteristics;
- clear conditions for shipping, returns, and refunds;
- easily accessible contact details;
- assistance before and after purchase.
Before confirming an order, customers can view a summary of the products purchased, the total price, and any applicable costs.
CUSTOMER SERVICE
Customer satisfaction is a priority for MAXANDY.
Our customer service team is available for requests relating to:
- products;
- orders;
- payments;
- shipping;
- returns;
- refunds;
- products that are damaged, defective, or different from those ordered;
- general assistance.
To help us handle an order-related request quickly, we recommend always providing the order number and the email address used during the purchase.
BUSINESS INFORMATION
Trade name:
MAXANDY
Business operated by:
Massimo Gigliotti
Business type:
E-commerce business
Address:
Via Monte Bisbino 70
21042 Caronno Pertusella (VA)
Italy
Email:
maxandyitaly@gmail.com
Phone:
+39 344 614 2824
WhatsApp:
+39 344 614 2824
Website:
www.maxandy.store
Countries served:
Italy, Germany, and Spain
OUR COMMITMENT
MAXANDY is committed to keeping the information on the website up to date and providing clear and responsive assistance.
Our goal is to build a relationship of trust with every customer through transparency, communication, and care throughout every stage of the purchasing process.
Thank you for choosing MAXANDY.